The Electricity Company of Ghana has announced its intention to implement a ‘No Free Consumption’ initiative from February 1 to February 15.
This initiative aims to ensure that consumers who have been receiving electricity without payment will now be required to pay for their usage.
To carry out this operation effectively, regional and district offices will operate with reduced staff, focusing on providing essential services to customers.
The Electricity Company of Ghana (ECG) wishes to inform all customers and users of electricity who are consuming electricity without paying for it that ECG is embarking on Operation No Free Consumption, effective Thursday, 1st February, to Friday, 15th February, 2024. During this exercise, ECG teams will, among others, be on the field to undertake the following activities:
• Update customer details (phone numbers, GPS addresses, etc.)
• Collect any arrears and disconnect for non-payment of arrears.
• Pick pictorial readings of all postpaid meters with our new meter reading electronic device (Zeus Mobile device).
• Capture/regularize all SHEP/non-ECG meters on our Zeus mobile device for customers to pay the regularization fee. In view of this exercise, the regional and district offices will operate with a lean staff pool who will provide essential services to customers during this exercise.
