The Chief Executive Officer (CEO) of the collapsed gold dealer, Menzgold, Nana Appiah Mensah, also known as NAM 1, has urged consumers to validate their transactions by purchasing a GHC650 Menzgold Digital Verification Access Card.
This verification card would allow “customers who believe they have genuine indebted transaction claims, to check the status of their transaction,” according to a statement issued by NAM1.
According to the statement, they have no choice but to take this step because, “Unfortunately, it was determined that over sixty percent (60%) of the claims were fraught with unacceptable infractions, which invalidate the claims in question.”
The CEO claims that this will allow the company to verify the legitimacy of their debtors before making any payments to them.
“Customers who fail to undergo this process risk forfeiture of their purported claims, as their right of claim would have been waived by the failure on their part to discharge their obligation.” As a warning to customers, the statement adds.
The deadline for customers of the defunct gold dealership to upload original coloured soft copies of transaction supporting documents is September 14, 2023.
“To the above end and as part of the final phase of our due diligence processes, we urge all customers who believe they have genuine indebted transactions claims, to check their transactions status by acquiring the Menzgold Digital Verification Access Card at GHC650 each from any authorized Payboy Agent to verify their transactions validation status from the 10th August, 2023 to 14th September, 2023 and, to upload original coloured soft copies of their transactions supporting documents.”
Read the statement below
