Starting today, Monday, April 17, the National Communications Authority (NCA) is going to delete all SIM cards that have not been registered from the records of cellular service providers.
There will be a deactivation of SIM cards that have not been re-registered with Ghana cards.
On Thursday, April 13, the NCA issued a directive stating that all inactive SIM cards must be removed from all existing databases.
To be clear, this also applied to SIMs that were disabled in November 2022 for failing to complete the SIM registration process in its entirety.
All SIM cards that have been registered above the 10-per-person limit must be disconnected, deactivated, and deleted from all systems by today.
Following the NCA’s directive, the Ghana Chamber of Telecommunications issued a press release agreeing to follow the rules.
There was a further recommendation that “all subscribers with more than 10 SIMs registered to themselves should also visit their nearest mobile network operator’s service centres to urgently verify their SIMs on record.”
There was also a statement from the Chamber saying, “Our members are obligated by the directive to completely deactivate all impacted subscriber SIMs that have not completed the registration by the said date without any further notice or extension of time for subscribers. It is important that the networks valued customers are not denied access to voice, data, USSD, mobile money services and emergency and other critical services.”
It was also noted that subscribers with Ghana cards can avoid this hassle by completing stage 2 (the biometric capture) of the registration process.
How to register sim with Ghana Card
All Ghana Card users who already have a SIM card will have to register it using the USSD short code *404#. SIM card owners in Ghana can also use the sim registration app available on the Google Play Store or the Apple Store.
1. Dial *404#, which is the Ghana Card SIM Registration short number.
2. Then, enter in your Ghana Card PIN (letters and numbers, no hyphens).
3. Confirm Ghana Card Pin
4. After that, type in your last name.
5. Then type your first name(s).
6. Enter your date of birth (DDMMYYYY format).
7. Then, enter “Select Sex” and choose “Male or Female.”
8. After that, confirm the details you entered and click “Submit.”
9. A unique code will be created for you.
10. The last step is to go to any Ghana Card Office near you with the unique code to finish the registration process. You can also get this done by calling Ghana Card customer service.
